We do not accept returns as all of our jewelry is handmade to order. However there are certain exemptions to this, feel free to contact firstname.lastname@example.org to discuss your particular situation.
In some cases we will allow exchanges.
If the item was purchased within the last six months and we have confirmed we are able to repair the piece, there is a 10% repair fee. If the piece was purchased over 6 months ago, there is a 15% repair fee. We are unable to refund shipping fees on repairs.
-Due to the one of a kind nature of many of our pieces, we cannot guarantee we can repair every piece made in the collection.
For any questions regarding repairs please email DollandGopaul@gmail.com
We truly appreciate your support of our pieces. If any issues arise with your order, we will communicate with you immediately and work to resolve it.